Line Discount ID230152 / SP045
Buy One voice line, get one free!
Existing customers (active as of August 21, 2023) get a free voice line or $10 discounted voice line with AutoPay ($15 discounted voice line without AutoPay) via monthly bill credits when they activate 2 new voice lines on a qualifying plan.
| Promo period | August 24, 2023 – November 15, 2023 |
|---|---|
| Requirements | New Line Activation, Specific Rate Plan |
| Eligible customers |
|
| Limits | 1 redemption per account |
| Payout | Bill Credit |
| Eligible channels |
|
|
|---|---|---|
| Paid lines required | At least 1 paid voice line required
Exception: Paid lines that qualified customers for the previous offers do not count towards the required paid line counts: | |
| New line activation | New voice lines required
| |
| Rate plan | Specific rate plan required TFB: Eligible up to 5 lines Business Unlimited Select, Advanced, Ultimate(+), Go5G for Business (Plus/Next). Eligible up to 12 lines on TFB legacy plans (i.e. Magenta for Business) | |
| Device purchase | Not required | |
| Port-in | Not required | |
| Combinability |
| |
| Limits | 1 redemption per account | |
| To keep this free or discounted line credit |
| |
| Not available for |
| |
| Payout | Automatic enrollment in monthly bill credits for the line with the lowest MRC activated during the promo period.
| |
Your credits should begin within your first bill cycle after activation, but in some cases, it may take up to 2 bill cycles to begin. If you don't see a credit on your first bill, don't worry. You'll see a double credit on your second bill.
You will lose the free or discounted line credits if you cancel ANY voice lines on the account within one year including the new free or discounted line. After one year, you must keep at least 2 paid voice line along with the new free or discounted voice lines activated under this offer to keep the free/discounted line credits.
If you cancel a voice line or change to an ineligible rate plan and lose your free/discounted line credits, you have 90 days to resume the canceled line or switch back to an eligible rate plan. You will not receive any credits that were missed.
T-Mobile for Business: Digital Checkout must be created and accepted within the promo period to qualify.
This offer follows T-Mobile's standard Line / Service Promotional Bill Credits guidelines. For issues, see Service and Line / Service Promotional Credit Issues Handling.
Customers shouldn't cancel an existing voice line with the intention of replacing it with a newly activated voice line to take advantage of this offer, even if the cancellation happens after the new voice line activation.
Customers should never be told to cancel lines, before or after a promotion, in an effort to qualify or justify a promotion. If a customer does not need additional lines, explore other promotions or discuss device price points. Driving CHURN to close sales is not the right thing to do.
The free line credit applies to newly activated lines with logic this way:
Customers who have a free/discounted line from a previous promo activated before this current promo was announced can keep that free/discounted line and participate in this new offer if:
Exception: Paid lines that qualified customers for the previous offers do not count towards the required paid line counts:
Unfortunately, lines migrated from Sprint do not count towards the new line activation requirement, so customers can not receive this promotion on the migrated line. After migrating to the T-Mobile biller, these customers may add additional new lines to become eligible for this promotion.
Go5G Next is a different plan, at a different price. The ability to be upgrade-ready every year, alongside the guarantee new and existing customers on the plan will always get the same great device deals are important features we built into the Go5G Next plan, which is why it's offered at a different price point than other plans. And for a limited time, customers that sign up for Go5G Next can get their third line discounted to just $10 with AutoPay ($15 without AutoPay) per month or buy one line, and get the another for just $10 with AutoPay ($15 without AutoPay) per month!
Legal Disclaimer: With monthly bill credits. Plus taxes & fees for some plans (e.g. Essentials, Simple Choice); monthly Regulatory Programs (RPF) & Telco Recovery Fee (TRF) totaling $3.49 per voice line ($0.50 for RPF & $2.99 for TRF) applies; taxes/fees approx. 4-38% of bill. Limited-time offer; subject to change. For existing accounts (1-10 voice lines for most qualifying plans & 1-3 voice lines for Business Unlimited and Go5G Business customers). Qualifying credit and regular-rate Go5G, Go5G Plus, Magenta, MAX, Essentials, ONE, Simple Choice 2GB, Go5G Business, or Business Unlimited plan required. Go5G Plus Next plans not eligible for free line promotion, but discounted line available for $10/mo with AutoPay discount via eligible payment method. If you have cancelled lines in past 90 days, you may need to reactivate them first. $35 device connection charge due at sale. Credits may take up to 2 bill cycles; credits will stop if you cancel any lines or change plans. Limit 1/account. May not be combinable with some offers or discounts (e.g. other service discounts, Price Lock); see FAQs at T-Mobile.com/plans.
With monthly bill credits. Limited-time offer; subject to change. For existing accounts (1-10 voice lines for consumer & 1-3 voice lines for Go5G Plus Next Business customers). Qualifying credit and regular-rate Go5G Plus Next plan required. If you have cancelled lines in past 90 days, you may need to reactivate them first. $35 device connection charge due at sale. Credits may take up to 2 bill cycles; credits will stop if you cancel any lines or change plans. Limit 1/account. May not be combinable with some offers or discounts (e.g. other service discounts, Price Lock); see FAQs at T-Mobile.com/plans.
