EXPIRED: Internet Promo with New Service (ID260361): $30 off Internet with Any Voice Line and New Internet Line

$30 off Home Internet Discount (ID260361) / SP177

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Targeted 5+ year members with any voice line

Get $30 off Home or Small Business Internet

Targeted 5+ year members with at least one voice line can save $30/mo. (via $15 monthly bill credits and the $15 Internet Voice Bundle Discount) when they activate a new Home or Small Business Internet line.

 

Segment: Internet_Promo_ID260361

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Promo periodMarch 5 - April 1, 2026
RequirementsNew Line Activation, Specific Rate Plan, BAN tenure of 5+ years
Eligible customersCustomers must have the BAN level Segment code 
Internet_Promo_ID260361 
on their account in Atlas or Tapestry to qualify.
  • Postpaid
  • T-Mobile for Business Micro only (including Business w/ SSN)
Limits1 redemption per account
PayoutBill Credit

What's the deal?

Eligible channels
  • Consumer Care
  • Retail (Company-owned, Costco, Sam's Club, and Authorized Retailer) including Retail Ship-To
  • T-Mobile for Business (Retail, Virtual Business Sales, Micro Care, Micro AEs)
  • Digital (My T-Mobile and T-Life app)
  • Virtual Retail / Telesales (Individual liable accounts only)
Device purchaseNot required

New line activation

New Internet line required; Customers must also have or activate at least 1 voice line on any voice plan

(Customers must have an eligible address. Check address eligibility)

  • Lines added to the account via Change of Responsibility (COR) or BAN-to-BAN moves, converted from NCC/SCNC to normal Postpaid, and lines resumed from cancel do not qualify for this requirement.
  • If customers canceled Internet line within the past 90 days (excluding CORs and No Installs), the line must be resumed before they can add a brand-new Internet line to qualify.
Rate plan

T-Mobile Amplified, All-In, or Rely Internet plan required

Check the eligibility of specific plan SOCs at the top of the page. Rely, Amplified and All-in plans that already receive a $30 Internet Voice Bundle Discount are not eligible.

Trade-inNot required
Port-inNot required
Combinability
  • Internet Contract Freedom: YES
  • Rebates: YES
  • Other internet service discounts on the same line: NO
  • Service discounts already on the account like Insider, Exclusive Hometown, T-Mobile Work Perks: YES
  • Internet Voice Bundle DIscount: YES
Not available for
  • New accounts
  • Customers without the segment code on their account
  • Contractor / Dealer accounts
  • Employees
Payout

Automatic enrollment in monthly bill credits for the Internet line activated on a qualifying plan during the promo period.

  • The line bill credits start within 2 bill cycles from activation.
  • Customers keep the credit for as long as they meet the promo requirements.

Review & take action

To confirm a customer is included in the Segment:

  • In ATLAS: 
    1. Open Atlas and verify the account. 
    2. Under the Account profile section, you'll see the Segment listed as Internet_Promo_ID260361
  • In Tapestry: 
    1. From the account home page, click Go to account profile.
    2. On the Profile Details page, click View Segments.
    3. On the View Segments page, Internet_Promo_ID260361 will display if eligible.

Go over the promo details and these advisements with your customers so they understand what to do to get and keep this promo:

Your credits should begin within your first bill cycle after activation, but in some cases, it may take up to 2 bill cycles to begin. If you don't see a credit on your first bill, don't worry. You'll see two credits on your second bill.

  1. Confirm customer is on, or changing to, a qualifying rate plan.
  2. Help customers place their Home or Small Business Internet line activation.

 

Having trouble?

This promo follows T-Mobile's standard Line / Service Promotional Bill Credits guidelines. For issues, see Service and Line / Service Promotional Credit Issues Handling.

Reminders

  • Customers can find the Bill name on their bill statement.
  • This promo is for a limited time only and subject to change and should be communicated to customers in this way.
  • All qualification details must be clearly and accurately communicated with customers to ensure they understand the promotional eligibility requirements.
  • Never add additional lines or features without the customer's consent.

FAQs

Customers shouldn't cancel an existing voice line with the intention of replacing it with a newly activated voice line to take advantage of this promo, even if the cancellation happens after the new voice line activation.

Customers should never be told to cancel lines, before or after a promotion, in an effort to qualify or justify a promotion. If a customer does not need additional lines, explore other promotions, or discuss device price points. Driving CHURN to close sales is not the right thing to do.

For more FAQs, see Talking Points: Promotions.

Legal disclaimer: Coming soon!